Workplace IT are providing an outsourced IT Service to Vivolife to help us to structure and grow our business using our existing and emerging technologies.
From December 1st 2020 Workplace IT will provide Help Desk, Remote and On- Site Support* to all VivoLife employees.
Call them on 0333 016 5090 or email them at support@itworkplace.co.uk, quote
the number on the ID sticker you have been sent and let them know what your problem is. They will take it from there.
Absolutely – Workplace IT came to
us because of the work they do with Notaro Care Homes. They understand everybody’s experience is different and they also understand that everybody’s problem is urgent. They will set expectations and help you to get to the bottom of your IT problem.
As we grow we need more structure, more functionality and specifically more security especially around global GDRP and compliance. Office 365 provides a platform to enable all of those features and to help grow our business, processes and security globally.
You will also hear them about Google. Microsoft is a product used globally one way or another by most organisations and
home users. Everybody’s experience will be different and of course problems do come up but we believe we have the right solution, set up in the right way with the right IT provider to help us all through any problems.
No we are currently in the processing of synchronising all of your previous and future email into your new Microsoft email account.
Will my email address change?
When you switch on you will have a different looking screen to login but your email and current password will login you into the system.
No providing you have saved all your data in the business folders. Any data on your local computer drive or desktop is not being backed up and maybe lost. Any data in your local google Drive may also be lost. All data in the business folders
is being synchronised into Microsoft 365 ready for the change over.
Our Google and Microsoft systems
are synchronising real time in the background so nothing should be lost. However if you think something is missing, just let Workplace IT know and they will help you to find it.
Everybody has automated logins to apps (this includes business and personal apps – including the likes of Deliveroo
etc) and for many of you, you have used your google account do this. We believe we have identified all of the apps in use which are authenticated by Google and who uses what and we will send you a list so you can re-authenticate access into your apps.
Yes, instead of using GMAIL in the Web you will use Outlook and all of your email should be there.